Money & paymentsBy Clever Tourists · Published
New Zealand sits at the far end of the tipping spectrum: not expected, not customary, and adding a tip can even feel slightly awkward. The usual confusion is the card terminal, which prompts for a tip because of imported software, and the holiday surcharge, which looks like a service charge but covers legal penalty rates instead.
Free toolWork out the exact tip on any bill →Pick the country, enter the bill and get the tip in local currency — including the places where service is already on the bill.Restaurants and cafés: no tip expected. Rounding up or 10% for exceptional service is enough.
Card machine prompts: skip. That is what locals do and staff expect it.
Bars: no tip.
Taxis: round up if convenient.
Holiday surcharge: not a tip, and it is unavoidable.

Hospitality staff in New Zealand are paid at least the minimum wage, with no separate lower tipped rate. A tip is not making up a shortfall, so there is no informal obligation.
Menu prices include service. The listed price is what you pay, plus GST which is already included in displayed prices in New Zealand.
Service is not worse because of this. That is the part visitors find hardest to believe, and it is true.
Rounding up on a card payment or leaving the coins is a normal, low-key gesture and nobody will object to it.
At a high-end restaurant, 10% for genuinely excellent service is appreciated and appropriate.
Leaving a large tip is not rude, but it can read as a misunderstanding of how things work here rather than as generosity.

A public holiday surcharge of roughly 10–15% is common and legal, covering the higher penalty rates businesses must pay on those days. It is not discretionary and not a tip.
Card terminals frequently prompt for a tip because the software is imported. Press no or skip; nobody is judging.
Our New Zealand guides cover the driving rules and the South Island routes if you are planning a longer trip.
No. It is not expected and not customary. Rounding up or 10% for exceptional service is plenty.
No. Staff earn at least the minimum wage and do not depend on tips, so leaving nothing is completely normal.
The payment software is usually imported and prompts by default. Locals press skip.
A 10-15% addition on public holidays to cover higher penalty wage rates. It is not a tip and cannot be declined.
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